FAQs
You can find answers to many common questions about the site and the Gift Plus program below.
On December 31st, 2018 the Twin River Gift Plus program ended. New orders will not be accepted after this time, however orders placed on or before this date will be processed accordingly.
About Gift Plus
Gift Giveaways that have the “Gift Plus” Offer, will feature a “Peel-Off” Sticker. This Sticker will award you a certain amount of “Shopping Points.” These Shopping Points can be used to purchase gifts through the Gift Plus Rewards website. The more stickers you get, the more Shopping Points you can accumulate in your account. Instructions on how to redeem your coupons will be on the stickers.
Once you pick up a gift with a Peel-Off Sticker, you become eligible to become a member of the Gift Plus program. On the website, you will be prompted to create a user name and password and enter your first coupon code. Once you do this, you are a member. You cannot become a member without a coupon code.
Earning / Redeeming Shopping Points
Shopping Points are earned when you pickup a Gift Giveaway that has the “Gift Plus” offering. Once you reveal your sticker coupon, enter it in the website provided and the Shopping Points will deposit to your account.
Yes; one account can deposit multiple coupons.
Once you visit the website, it will prompt you to enter your coupon code. This will automatically deposit the Shopping Points in your account.
Your value will be revealed to you once you enter your coupon on the website
Lost stickers cannot be replaced.
If stickers are not entered to the website within 90 days they will expire. Once Shopping Points are entered to your account, they will never expire from your account
No – Stickers will only be available when we specify it’s a GIFT PLUS OFFER.
No – all coupons have a point value that can only be used on the website.
Peel-Off Stickers may be offered at future Pick Events.
Gift Plus +
Gift Plus + is the same exciting program as before, only now there are scattered Instant Winner stickers among the coupons that automatically award the redeemer with a special prize.
Instant Winner stickers automatically award a prize instead of Gift Plus points. These stickers will be distributed at random on Gift Plus + giveaways and/or at Pick Events.
The same way you would redeem gift plus points. Once you reveal your sticker coupon, enter the code on the Gift Plus website provided and the item will be sent to your home.
No. Unfortunately, there will be no substitutions with Instant Win Gifts. However, If you do not want your gift you can choose to have the points of the gift deposited into your account.
Yes. If stickers are not entered into the website within 90 days, they will expire. Once points are deposited into your account, they will never expire from your account.
Shopping / Website
If you are having an issue with your coupon code, please contact us for assistance.
We currently ship to the entire United States with the exception of Alaska and Hawaii. Shipping is always FREE.
There is a link on the login page that says “Forgot password”. you can also click here to reset your password
Once you login to the website, the My Account Page will give you an update of your point totals and purchase history
No, Shopping Points are not transferable between account.
No – Peel-Off Stickers will not be offered on previous Gift Plus gifts that will be given away at Pick Events.
No. All redemptions are done on the website. You can also contact us for assistance with placing orders or depositing your coupons
Delivery of redeemed gifts will be approximately 10-14 days
No – Credit Card or Twin River Rewards Shopping Points cannot be redeemed for gifts through this website.
Customer Service
click on the Contact Us link to send us a message and we will respond within 1 business day.
Please contact us or send us an email to [email protected] and customer service will assist you with your damaged product
No Returns or Exchanges will be available once gift is purchased and delivered. However, if you received a damaged or defective package or product, please contact us for further details on how to return or something.
Please make sure to refresh your Inbox folder and check your Spam folder. You can also check in your My Account page and make sure you have the correct email in our system. Please contact us for further assistance.